Honesty first
What's live, what's gated, what's next.
This page exists so nobody buys MEDBIX expecting something that isn't there. If it's listed as roadmap, it's not available to buy today; if it's gated rollout, we confirm go-live status with you. Below you'll find honest limits — from live Epic or Cerner connections still on the roadmap, to unsupervised auto-submit which is not planned — alongside features grouped as available, gated or next. Production claim submission and ERA move carefully; electronic prior auth tracking is live while production stays limited; recurring automatic card charges are not live yet while Stripe pay links are. Cross-company payer intelligence stays off until legal consent is in place. Ask about any roadmap item on a call if it blocks your plan; we'd rather reset expectations early than after a contract.
Limits
Honest limits
Straight from our internal product brief. Read this before you plan a go-live.
| Topic | Status | Detail |
|---|---|---|
| Doctor / clinician portal | Not planned as clinical | MEDBIX is a billing operations product. There's a patient billing portal, not a clinical one. |
| Live Epic, Cerner, eClinicalWorks, athena | Roadmap | A mock FHIR demo path exists today. |
| Production claim submission & ERA | Gated rollout | Rolled out carefully; we confirm go-live status with you. |
| Electronic prior authorization (278) | Sandbox | Tracking is live; electronic production isn't fully configured. |
| Recurring automatic card charges | Roadmap | Stripe Checkout pay links are live. |
| Cross-company payer intelligence | Off until consent | Stays off until legal consent is in place. |
| Unsupervised auto-resubmit or appeals | Not planned | Against the core design of the product. |
| CPT descriptor display | Licensing check | Some descriptions may require AMA licensing. |
| Public price list | Coming | Pricing is set per customer for now. |
Features
Available (33)
- Claim builder
- Claim scrubbing
- Human approval gate
- Claim attachments (PWK)
- Claim responses inbox
- Claim corrections
- Denial risk advisory
- Real-time eligibility
- Eligibility history
- Eligibility AI review
- Coding assistSome CPT descriptor text may require AMA licensing to display; we confirm what's shown during your setup.
- Denial work queue
- Denial intelligence
- A/R aging
- Payment posting
- Collections & margin reports
- Patient statements
- Patient portal
- Online pay linksRecurring automatic charges aren't live yet. Pay links are.
- SMS payment reminders
- Prior authorization trackingElectronic 278 runs as a sandbox simulation today; production isn't fully configured yet.
- Multi-practice tenancy
- Roles & permissions
- Client & CSV import
- Specialty billing profiles
- Credentialing tracker
- Payer contracts
- Payer intelligenceCross-company payer patterns are switched off until legal consent is in place.
- Immutable audit log
- Analytics dashboard
- Practice benchmarks
- Claim outcome learning
- AI activity feed
How we update this page
Limits
What's not available — said out loud.
This page exists so nobody buys MEDBIX expecting a live Epic connection or unsupervised auto-submit. If it's roadmap, it isn't for sale today.
- Honest limits table first
- Gated production paths called out
- Not-planned items stay not-planned
Available
Features you can use on confirmed paths.
Browse everything labelled Available, with links into full feature pages for how it works and who uses it.
- Claims and eligibility core
- Approval gate and audit
- Patient pay links live
Gated
Production rolled out carefully.
Some clearinghouse production paths expand payer by payer. We confirm go-live status with you instead of assuming.
- Claim submission gated
- ERA confirmed carefully
- Talk through your payer mix
Updates
This page changes when reality changes.
When a gated feature goes live or a roadmap item ships, the roadmap updates first. If something looks stale, tell us.
- Public status before sales claims
- Feature pages carry availability
- Email us to correct drift
Common questions
Is MEDBIX an EHR?
No. MEDBIX is a revenue cycle and medical billing platform. It can take in billing-relevant data from EHRs, but it doesn't do clinical charting, prescriptions or labs.
Does the AI submit claims automatically?
No. AI agents suggest codes, explain scrub findings and propose denial fixes. A person on your team has to review and approve every claim before it goes to the clearinghouse.
Who can see our data?
Your billing company is the tenant. Practices under you are separated by permissions, and other billing companies can't see your data at all, because PostgreSQL row-level security enforces it.
Can a solo practice use it?
Yes. A solo practice onboards as its own tenant, with the provider or office manager as the tenant admin.
Which clearinghouse do you use?
Stedi, a modern JSON clearinghouse API, for eligibility (270/271), claims (837) and remittance (835).
Want to walk MEDBIX against your real claim mix?
Thirty minutes with sample data. We'll follow one claim through the gate, then talk about your payers, practices and where the rework hurts today.
Notes from the billing floor
Occasional, practical writing on denials, A/R and running a billing company. No spam, unsubscribe any time.