Intelligence
Immutable audit log
Who changed what, and when. Permanently. Every tenant write and every approval is written to an immutable audit log. When a client, auditor or payer asks what happened, you can show them. "Who approved this? What ships here includes immutable entries; covers writes and approvals. Used day to day by admin, supervisor roles, with availability marked available. Open the sample screen on the right, then walk the steps below — or book a demo and put your hand on the same flow with synthetic data.
Audit log · immutable
- 10:42 T. Brooks approved CLM-24-08809
- 10:38 Denial agent proposed patch on CLM-24-07655
- 10:39 K. Ahmed applied proposal to draft
What it is
Every tenant write and every approval is written to an immutable audit log. When a client, auditor or payer asks what happened, you can show them.
The problem it solves
"Who approved this?" should never be a hard question. In spreadsheets and shared inboxes, it usually is.
Process
How it works, step by step
- 1
Every change recorded
Writes and approvals are logged automatically.
- 2
Names and timestamps
Each entry shows the person and the moment.
- 3
Can't be edited
Entries are immutable.
- 4
Search when needed
Find the history of any record.
What's included
Everything below is part of immutable audit log today.
- Immutable entries
- Covers writes and approvals
- Person and timestamp on everything
- Searchable history
- Supports audits and disputes
- Tenant-isolated
The guardrail
The log can't be edited, including by admins.
Where it fits: the human approval gate
This is the part of MEDBIX we care about most. It's four steps, it can't be switched off, and it's the reason billing companies can use AI without losing sleep.
- Person decides
- MEDBIX
- 1
Edit & scrub
Person decidesFix or acknowledge findings.
- 2
Send for review
Person decidesClaim moves to pending review.
- 3
Approve or return
Person decidesA named person decides.
- 4
Only then, submit
MEDBIXApproved claims are queued.
Audience
Who uses it
These roles work with this feature day to day. Access always follows what your admin assigns.
Works closely with
Deep dive
What Audit Log means in daily ops.
Practical context for Audit Log: how teams use it, where it sits in the loop, and what to ask in a demo.
- Tied to how billing work actually splits
- Clear on human vs machine responsibility
- Links into related MEDBIX areas
Practice
Where this shows up on a busy day.
From morning eligibility checks to end-of-day posting, Audit Log connects to the queues your team already lives in.
- Morning coverage and claim build
- Midday scrub and approval
- Afternoon denials and patient pay
Control
Keep a person on the send button.
Whatever page you're on, MEDBIX keeps AI in a propose role. Approvals, posting and rule activation stay human.
- Named approvals
- Visible AI proposals
- Immutable audit trail
Next
See Audit Log against your volume
Bring your payer mix and the friction you feel today. We'll map it onto sample data in thirty minutes.
- Sample data only
- Your questions drive the agenda
- Written follow-up after
Common questions
Does the audit log cover AI suggestions?
AI proposals and the human decisions about them are both visible.
Can we export it?
Talk to us about your audit needs.
Who can view it?
Admins and supervisors.
Want to walk MEDBIX against your real claim mix?
Thirty minutes with sample data. We'll follow one claim through the gate, then talk about your payers, practices and where the rework hurts today.
Notes from the billing floor
Occasional, practical writing on denials, A/R and running a billing company. No spam, unsubscribe any time.