Library
Learn the craft, not just the software.
Practical writing and reference material for people who run billing operations — denials, A/R, eligibility, AI with humans in control and the craft of running a medical billing company. Start with the blog for longer notes from the floor, the glossary for plain-English terms, or the FAQ for short answers. Comparisons explain how MEDBIX stacks up against common approaches; how-it-works and the roadmap show process and honest limits. Security and integrations live here too when you need them before a demo. Nothing on this hub is a content farm: it's meant to help operators decide and do the work. Pick a tile below, or jump to the latest articles when you just want something to read.
Reading
Latest articles
Operations · 1 min read
Why every claim should have a name on it
Billing companies are accountable for every claim they send. That's why we think the most important field on a claim isn't on the claim form at all: who approved it.
MEDBIX Admin · Sep 26, 2026
Denials · 1 min read
Stop working denials in the order they arrived
Most denial backlogs are worked first-in, first-out. It feels fair. It's also how a $2,400 precert denial ends up waiting behind a $40 deductible adjustment.
MEDBIX Admin · Sep 20, 2026
Eligibility · 1 min read
Eligibility checks are your cheapest denial prevention
A surprising share of denials are really eligibility problems discovered too late. Checking coverage before the claim exists is still the highest-return habit in billing.
MEDBIX Admin · Sep 14, 2026
Compare
How approaches differ
Reference
Popular glossary terms
Revenue cycle management (RCM)
Everything that happens between a patient's visit and the practice getting paid for it.
837P claim
The electronic format for professional (physician and clinician) claims.
835 ERA
The payer's electronic explanation of what it paid, adjusted or denied.
270/271 eligibility
The request (270) and response (271) for checking a patient's coverage.
Clearinghouse
The intermediary that routes electronic claims and responses between providers and payers.
Clean claim rate
The share of claims accepted on first submission without errors.
Operators
What to read before a demo
If you only have twenty minutes, these three paths cover process, language and honest limits.
Keep learning
Glossary, FAQ and comparisons stay close
Plain-English terms, short answers and approach comparisons live under this hub so you are not hunting across the site.
Learn
Learn the craft, not just the software.
Articles, glossary terms, comparisons and workflow explainers for people who run billing operations.
- Blog from the team
- Plain-English glossary
- Approach comparisons
Glossary
Terms you hear on every billing floor.
RCM, 837, 835, ERA, scrubbing, eligibility — defined without assuming you already live in EDI acronyms.
- A–Z index
- Short definitions
- Links into related features
Next
When you're done reading, see it live.
A short demo still beats another article. Bring the payers that give you the most trouble.
- Sample-data walkthrough
- Your questions first
- Written follow-up after
Common questions
Is MEDBIX an EHR?
No. MEDBIX is a revenue cycle and medical billing platform. It can take in billing-relevant data from EHRs, but it doesn't do clinical charting, prescriptions or labs.
Does the AI submit claims automatically?
No. AI agents suggest codes, explain scrub findings and propose denial fixes. A person on your team has to review and approve every claim before it goes to the clearinghouse.
Who can see our data?
Your billing company is the tenant. Practices under you are separated by permissions, and other billing companies can't see your data at all, because PostgreSQL row-level security enforces it.
Can a solo practice use it?
Yes. A solo practice onboards as its own tenant, with the provider or office manager as the tenant admin.
Which clearinghouse do you use?
Stedi, a modern JSON clearinghouse API, for eligibility (270/271), claims (837) and remittance (835).
Want to walk MEDBIX against your real claim mix?
Thirty minutes with sample data. We'll follow one claim through the gate, then talk about your payers, practices and where the rework hurts today.
Notes from the billing floor
Occasional, practical writing on denials, A/R and running a billing company. No spam, unsubscribe any time.