Feature catalog
Everything a billing company runs on, in one place.
35 capabilities across seven areas — claims, eligibility, coding, denials, payments, patient pay, multi-practice operations and analytics. Each feature is labelled honestly: available now, gated rollout, or on the roadmap, so you can plan a go-live without guessing. Open any capability for the problem it solves, the steps your team takes and how it fits a workflow. Safeguards such as the approval gate, scrubbing and tenant isolation are part of the catalog, not optional add-ons. Use this page as the map of what ships today and what is still designed but not for sale. When you want to see the pieces together, a sample-data demo follows one claim through the same workbench.
Claims · all practices
| Claim | Practice | Payer | Amount | Status |
|---|---|---|---|---|
| CLM-24-08812J. Alvarez | Lakeview Ortho | Aetna | $412.00 | Pending review |
| CLM-24-08809R. Chen | Bayside Derm | BCBS | $186.50 | Approved |
| CLM-24-08801M. Okafor | Lakeview Ortho | UHC | $1,204.00 | Submitted |
33 available now
Ready to use in production paths we confirm with you
1 gated rollout
Live for selected customers while we expand carefully
1 on the roadmap
Designed; not available to buy today
Claims
Build, check, approve and send claims without a spreadsheet in sight. Start from the encounter, scrub against rules, attach what the payer needs, then wait for a named person to open the gate before anything leaves. Responses land in one inbox; corrections reopen safely; denial risk surfaces before you send. Every step stays visible so when a client asks who approved a claim, you have an answer.
7 features
Claim builder
A guided way to write a clean professional claim the first time.
Read about claim builderClaim scrubbing
Deterministic rules catch the boring mistakes before a payer does.
Read about claim scrubbingHuman approval gate
AI can suggest. Only your team can send.
Read about human approval gateClaim attachments (PWK)
The paperwork travels with the claim, not with whoever remembers it.
Read about claim attachments (pwk)Claim responses inbox
One inbox for everything the clearinghouse and payers say back.
Read about claim responses inboxClaim corrections
Reopen a submitted claim safely, without losing what happened before.
Read about claim correctionsDenial risk advisory
A quiet heads-up before you send a claim that looks like past denials.
Read about denial risk advisoryEligibility & coding
Know what's covered and what to code before the claim is written.
4 features
Real-time eligibility
Know what's covered before anyone writes a claim.
Read about real-time eligibilityEligibility history
Every coverage check you've ever run, searchable.
Read about eligibility historyEligibility AI review
A second reader for confusing 271 responses.
Read about eligibility ai reviewCoding assist
Suggested codes, accepted one at a time by a person.
Read about coding assistDenials & A/R
Work denials in order of what's worth fixing, and see every open dollar.
3 features
Denial work queue
Denials sorted by what's worth working first.
Read about denial work queueDenial intelligence
Fix suggestions grounded in denials you've already solved.
Read about denial intelligenceA/R aging
Every open balance, in the buckets your clients ask about.
Read about a/r agingPayments
Bring remittance in, post it once, and keep a ledger nobody can quietly edit.
3 features
ERA remittance (835)
Electronic remittance in, normalized, and ready to post.
Read about era remittance (835)Payment posting
Post once, into a ledger that only ever adds.
Read about payment postingCollections & margin reports
The reports your clients ask for, ready to export or print.
Read about collections & margin reportsPatients
Statements people understand and a pay link that just works.
5 features
Patient statements
Statements that explain the balance and make it easy to pay.
Read about patient statementsPatient portal
No passwords to forget. Just a link that opens their balance.
Read about patient portalOnline pay links
A clean, branded page where a statement turns into a payment.
Read about online pay linksSMS payment reminders
Polite text reminders that respect a "stop".
Read about sms payment remindersPrior authorization tracking
Never bill a service that needed an authorization you didn't get.
Read about prior authorization trackingPractice ops
Run many client practices from one company account, cleanly separated.
7 features
Multi-practice tenancy
One company account. Many client practices. Clean walls between them.
Read about multi-practice tenancyRoles & permissions
Four roles that match how billing companies actually work.
Read about roles & permissionsClient & CSV import
Bring a new client practice over in an afternoon, not a month.
Read about client & csv importEHR data ingest
Pull the billing-relevant parts of the chart, not the whole chart.
Read about ehr data ingestSpecialty billing profiles
Advisory rules that know the difference between dermatology and anesthesia.
Read about specialty billing profilesCredentialing tracker
Licenses, enrollments and payer participation in one place.
Read about credentialing trackerPayer contracts
Know what you were supposed to be paid.
Read about payer contractsIntelligence
Numbers your clients ask for, and AI suggestions you can actually audit.
6 features
Payer intelligence
New scrub rules suggested from what payers keep doing.
Read about payer intelligenceImmutable audit log
Who changed what, and when. Permanently.
Read about immutable audit logAnalytics dashboard
Management KPIs and payer scorecards on one screen.
Read about analytics dashboardPractice benchmarks
See how each practice compares to labeled industry baselines.
Read about practice benchmarksClaim outcome learning
Every payer answer makes the next suggestion a little better.
Read about claim outcome learningAI activity feed
See every suggestion the AI made, and what your team did with it.
Read about ai activity feedOne rule across the catalog.
Whatever AI suggests in any area, a person approves before anything financial or coding-related becomes final.
Catalog
Thirty-five capabilities, labelled honestly.
Available, gated rollout, or roadmap — each feature page says what it does, who uses it, and what it deliberately doesn't do.
- Claims, eligibility, coding and scrubbing
- Denials, A/R, patient pay and analytics
- Multi-practice ops and access control
Claims
Build, scrub and attach — then wait for approval.
The claim builder and scrub engine catch predictable mistakes before a person opens the gate. Attachments stay with the claim, not in a shared drive.
- Plain-English scrub findings
- Attachments on the claim record
- Corrections without losing history
Intelligence
AI where it saves time — never where money moves.
Coding assist, eligibility review and denial intelligence propose. Your team accepts, one decision at a time.
- Suggestions accepted individually
- Activity feed of what AI proposed
- No unsupervised resubmit or appeals
Roadmap
Know what's live before you buy.
Gated production paths and roadmap items live on a public page so nobody expects a connection that isn't there yet.
- Availability on every feature card
- Honest limits table on the roadmap
- Updates when gated features go live
Common questions
Is MEDBIX an EHR?
No. MEDBIX is a revenue cycle and medical billing platform. It can take in billing-relevant data from EHRs, but it doesn't do clinical charting, prescriptions or labs.
Does the AI submit claims automatically?
No. AI agents suggest codes, explain scrub findings and propose denial fixes. A person on your team has to review and approve every claim before it goes to the clearinghouse.
Who can see our data?
Your billing company is the tenant. Practices under you are separated by permissions, and other billing companies can't see your data at all, because PostgreSQL row-level security enforces it.
Can a solo practice use it?
Yes. A solo practice onboards as its own tenant, with the provider or office manager as the tenant admin.
Which clearinghouse do you use?
Stedi, a modern JSON clearinghouse API, for eligibility (270/271), claims (837) and remittance (835).
Want to walk MEDBIX against your real claim mix?
Thirty minutes with sample data. We'll follow one claim through the gate, then talk about your payers, practices and where the rework hurts today.
Notes from the billing floor
Occasional, practical writing on denials, A/R and running a billing company. No spam, unsubscribe any time.