Glossary
Revenue cycle management (RCM)
Everything that happens between a patient's visit and the practice getting paid for it.
Also called: RCM
In plain English
RCM covers eligibility, coding, claim submission, payer responses, payment posting, denials, and collecting what patients owe.
A billing company essentially runs RCM on behalf of the practices it serves.
Why it matters
Every gap in the cycle is money that arrives late or never arrives.
A visit on Monday becomes a verified, coded, approved claim on Tuesday, and a posted payment three weeks later.
The whole loop lives in one workbench, with a required human approval before claims go out.
Related features
Browse all 21 terms in the billing glossary.
See it in MEDBIXDeep dive
What Revenue Cycle Management means in daily ops.
Practical context for Revenue Cycle Management: how teams use it, where it sits in the loop, and what to ask in a demo.
- Tied to how billing work actually splits
- Clear on human vs machine responsibility
- Links into related MEDBIX areas
Practice
Where this shows up on a busy day.
From morning eligibility checks to end-of-day posting, Revenue Cycle Management connects to the queues your team already lives in.
- Morning coverage and claim build
- Midday scrub and approval
- Afternoon denials and patient pay
Control
Keep a person on the send button.
Whatever page you're on, MEDBIX keeps AI in a propose role. Approvals, posting and rule activation stay human.
- Named approvals
- Visible AI proposals
- Immutable audit trail
Next
See related features in a demo
Bring your payer mix and the friction you feel today. We'll map it onto sample data in thirty minutes.
- Sample data only
- Your questions drive the agenda
- Written follow-up after
Common questions
Is MEDBIX an EHR?
No. MEDBIX is a revenue cycle and medical billing platform. It can take in billing-relevant data from EHRs, but it doesn't do clinical charting, prescriptions or labs.
Does the AI submit claims automatically?
No. AI agents suggest codes, explain scrub findings and propose denial fixes. A person on your team has to review and approve every claim before it goes to the clearinghouse.
Who can see our data?
Your billing company is the tenant. Practices under you are separated by permissions, and other billing companies can't see your data at all, because PostgreSQL row-level security enforces it.
Can a solo practice use it?
Yes. A solo practice onboards as its own tenant, with the provider or office manager as the tenant admin.
Which clearinghouse do you use?
Stedi, a modern JSON clearinghouse API, for eligibility (270/271), claims (837) and remittance (835).
Want to walk MEDBIX against your real claim mix?
Thirty minutes with sample data. We'll follow one claim through the gate, then talk about your payers, practices and where the rework hurts today.
Notes from the billing floor
Occasional, practical writing on denials, A/R and running a billing company. No spam, unsubscribe any time.